Resilience and Emotional Intelligence
Course Overview:
- Analyse the foundations of being resilient with colleagues and clients
- Understand the meaning of Emotional Intelligence and why it is important in the workplace
- Identify how your own emotions and thinking patterns affect your work performance
- Understand the key emotional intelligence skills and competencies required to develop and enhance workplace performance
- Examine the difference between stress and pressure
- Create a resilience and emotional intelligence action plan to benchmark progress
Experiential Exercises:
- Exercise on managing your emotions at work
- Emotional intelligence self-analysis exercise
- Exercise around a junior colleague is struggling to stay motivated on a project
- Goal setting exercise
- Exercise around coping mechanisms to enhance resilience
- Action planning
Maximise your Strength
Participants take part in a Clifton Strengths Survey, which will identify their top five strengths. Once identified, there will be a facilitator led session to:
- Get to know their own strengths, how to embody them, and how to align them with those of the organisation.
- Identify their unique style and strengths, and why these matter on the path to leadership.
- Understand the strengths of others within their firm and how to adapt with different approaches in mind.
- Recognise the talent in themselves and others and create an action plan.
This interactive and intensive training will once again be led by Sue Mitchell.
Sue is a highly experienced executive coach and facilitator with extensive experience and knowledge of the Professional Services sector. She supports leaders and teams across organisations to drive forward personal, team and organisational change, with a deep understanding of the leadership needs and strategic challenges that they face.
Sue brings an empathetic approach together with an ability to provide challenge, create clarity and enable tangible action.
Sue began her professional career as an auditor and corporate tax advisor within the Big 4 before moving into people development and becoming an accredited executive coach. As well as being a senior coach and Head of Coaching within KPMG, she has also worked with the ICAEW for over 10 years, supporting a wide range of coaching, leadership and development programs, including the ICAEW’s Delivering Leadership in Practice. Sue also has a keen interest in supporting firms in achieving their ESG and sustainability goals.