Emerging Leaders: Maximising team performance

Objectives: By the end of the session delegates will:

  • Understand the characteristics of a high performing team and their role within it (including the need for effective delegation).
  • Develop awareness of the 6 leadership styles, recognise their preferred style and how to flex to meet the situational needs.
  • Expand their ability to have challenging conversations.
  • Have a clear understanding of psychological safety and how it can be created within a team.

Summary outline


Summary content


Introducing facilitator, and opportunity to get to know the people on their tables.

Introduction to content for the day and contracting around ground rules.

What is a high performing team

Definition of a team (as opposed to a community or working group). Discussion on attributes of highly effective teams and introduction to model with 4 attributes:

  • clear purpose and stakeholder expectations,
  • defined roles and accountabilities to meet those needs,
  •  agreed ways of working and
  •  ongoing stakeholder communication and learning.

Group discussion to apply to teams that they are part of – where are they doing well and how can they improve?



Discussion of their role within team

Reflecting on a team that they are part of:

  • What is their role within the team?
  • What are they accountable for within the team and with stakeholders - reflect on both task and people responsibilities?
  • What can get in the way of delivering on responsibilities (particularly around delegation and feedback)?

Are there conversations that they need to have/behaviours they need to dial up to deliver their roles more successfully within the team.  



Styles of leadership

Introduce Goldman’s 6 styles of leadership.

Interactive exercise to bring styles to life.

Work in pairs to identify preferred style and areas for potential growth, using coaching style discussion to create actions.



Challenging conversations

What makes a conversation difficult for them (group or pairs discussion)

Brief introduction to psychology of difficult conversations.

Practical hints and tips on how to prepare, how to raise their awareness of their responses and those of the other person, how to support a positive outcome.

Short practice session on pairs to try out different approach, with feedback.

Close of day 1

Space to share reflections of the day and their take aways

Welcome to day 2

Energiser exercise to reconnect with group

Psychological safety

What is psychological safety.

What are the key attributes and how is it created.

  •  group discussion on personal experience.  

Intro to model/theory to use as framework to develop personal actions.

What can destroy psychological safety?

  • group discussion thinking about teams that haven’t been psychological safe. What were the key negative behaviours they observed?

Practical discussion on what they can do to enhance safety within their teams. 


Final reflections and close